Monthly Archives: February 2011

Social Responsibility and Quality

Social responsibility and quality seem to be very close cousins. It’s hard to imagine any outcome of improved quality that is not socially responsible. Moreover, social responsibility is an ideology, but, as such, requires the methodology, concepts, techniques, and tools … Continue reading

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A Time to Reflect–and Act

Responses to December’s question of goals for 2011 demonstrate something I’ve often admired about the quality profession – its ability to reflect.  It is not easy in today’s fast-paced life to find space and time to reflect.  While I fully … Continue reading

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