Monthly Archives: June 2013

Quality Results and Transparency

Today I’m reflecting on ASQ’s Global State of Quality research, as I have many times in the past month.  As I wrote before, the Global State of Quality is a massive research project that surveyed 1,991 organizations in 22 countries … Continue reading

Posted in Customer Service, Global State of Quality, Uncategorized | Tagged , | Comments Off

How Do You Explain Your Job in Quality?

So you’re at a cocktail party… Okay, your children’s school concert. You’re chatting with an acquaintance and they ask: “What do you?” You explain that you’re a quality assurance manager or a quality engineer or a quality auditor. Your acquaintance … Continue reading

Posted in QP, career | Tagged , | 4 Comments

Quality Today: Questions and Challenges

Today I’m thinking strategically and globally. Last month I wrote about the early findings from the ASQ’s Global State of Quality Research.  The first report was released last month at the World Conference for Quality and Improvement.  I think you’ll find … Continue reading

Posted in Current Events, Futures Study, Global State of Quality, Influential Voices, Research, culture | Tagged , , , | 7 Comments

May Roundup: Deming, Management & More

The ASQ blogging theme in May was a bit different from the norm, as we had five topics that ranged from bringing quality to the C-suite to forecasting the future of quality. And, some bloggers chose to respond to a post … Continue reading

Posted in Current Events, Deming, Global State of Quality, World Conference on Quality and Improvement | Tagged , , | 1 Comment

New Influential Voices Bloggers

The Influential Voices program is expanding! I’m pleased to announce that we’re welcoming seven new ASQ Influential Voices bloggers to the program. They bring diverse backgrounds, industries, and experience to the program. I’m looking forward to reading their blogs, and … Continue reading

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