Monthly Archives: January 2015

Top 8 Books Every Quality Professional Should Read

What books should be on every quality professional’s reading list? This can be a controversial question—ask ten quality professionals and you may get ten different answers. However, there are certain classics and thought leaders that stand the test of time. … Continue reading

Posted in Deming, Juran, Management, Training, Uncategorized | Tagged , , , , | 16 Comments

Finding Inspiration From Quality Leaders

In December I had the privilege of spending time listening to and learning from Paul O’Neill, a quality thought leader, 2013 Juran Medalist, and  former U.S. Secretary of the Treasury. It was one of the most profound engagements I have … Continue reading

Posted in Uncategorized, case for quality | Tagged , , , | 6 Comments

December Roundup: What Does Ambition Look Like in Quality?

The word “ambition” can be a loaded one. To some, ambition means striving above and beyond for excellence. To others, ambition can mean overstepping defined goals or boundaries. In December, ASQ’s Influential Voices bloggers talked about what ambition means to … Continue reading

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