Monthly Archives: September 2015

November Is World Quality Month — Ideas For Celebrations

Join the Global Quality Community in celebrating the 6th annual World Quality Month in November.  World Quality Month provides a platform for acknowledging the efforts and accomplishments of quality and all who work to make it happen. By this time, … Continue reading

Posted in Uncategorized, World Quality Month | Tagged | 7 Comments

How Does Knowledge Management Complement Quality?

Arun Hariharan is a quality, knowledge management, and performance management practitioner. He has worked with several large companies and is the founder and CEO of The CPi Coach (cpicoach.webs.com). His latest book, The Strategic Knowledge Management Handbook, provides “hands on” … Continue reading

Posted in Knowledge Management, Management, Quality, innovation, leadership | Tagged , , , | 4 Comments

August Roundup: Creating a Performance Culture: What Not To Do

Performance culture continues to be a popular topic.  Last month, ASQ Influential Voices blogger James Lawther asked the question, does culture drive behavior and performance?  He concluded it does, yet it doesn’t create a culture of high performance, it creates … Continue reading

Posted in Uncategorized, culture | Tagged | 1 Comment