ASQ World Conference on Quality and Improvement 2016: Day 2

Is this your first World Conference? If so, you may have a valuable perspective on the event. At the Tuesday morning keynote, author and leadership expert Liz Wiseman spoke about valuable perspective of rookies in the workplace—those who are new to a position or field. Despite popular belief, rookies don’t bring new ideas to the table. (In fact, they don’t bring any ideas.) Rather, they bring a new way of looking at problems and solutions.

The afternoon speaker, psychology scholar and author Brian Little, focused on the difference between the traits and characteristics of introverts and extroverts.  The big takeaway is to know own’s first nature in order to perform at optimal level.  For example, introverts solve problems better when they are away from stimulation, and extroverts seek stimulation to carry out tasks effectively. He encouraged the audience to be audacious and try things outside of their personalities and comfort zones, but to find a “restorative niche” that resets them to a natural stimulation level.

Tuesday was a full day of sessions and live quality cast studies presented as part of the International Team Excellence Awards program. In the afternoon there was an exhibit hall extravaganza with games, music, and prizes, and caricature sketches. The day concluded with a networking reception at Milwaukee’s iconic Harley-Davidson Museum.

Wednesday highlights:

  • International Team Excellence Award Ceremony
  • Keynote Speaker Josh Linkner, entrepreneur and venture capitalist
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