Category Archives: Standards

ISO 9001:2015 Infographics

Check out these infographics on ISO 9001:2015! These are designed to help spread the word about the new revision and the ways ASQ can help you and your organization adjust. The straightforward answers about the differences between this revision and … Continue reading

Posted in Standards, Uncategorized, iso 9000 | 3 Comments

ISO 9001:2015 is now available!

In order to keep standards current and relevant for the marketplace, all ISO standards are reviewed approximately every five years whether to withdraw, revise, or confirm them. Some of the key updates in ISO 9001:2015 include the introduction of new … Continue reading

Posted in ASQ, Standards, iso 9000, quality tools | 1 Comment

ASQ Global State of Quality 2 Survey

This is a guest post by Laurel Nelson-Rowe, ASQ managing director. The Quality Community is one that — to a person, or across a global enterprise — delves into data, feasts on facts, trounces on trends, and puts lazer beam … Continue reading

Posted in ASQ, Global State of Quality, Quality, Research, Standards | Tagged | 2 Comments

How to Implement ‘Understanding the Organization and its Context.’

This is a guest post by Allen Gluck, president of ERM31000 Training and Consulting in Spring Valley, NY, and an adjunct professor at Manhattanville School of Business in Purchase, NY. He has a master’s degree in leadership from Bellevue University … Continue reading

Posted in Deming, Management, Quality, Standards, iso 9000 | Tagged | 2 Comments

ISO 9001:2015 – New Terminology, Not a Change in Requirements

This is a guest post by Lorri Hunt, a U.S. technical expert and task group monitor for the next revision to ISO 9001. She is an ASQ Senior member, an Exemplar Global lead auditor, a frequent contributor to quality publications … Continue reading

Posted in Standards, Uncategorized, iso 9000 | Tagged , , | 24 Comments

May Roundup–Solving the Quality/Government Puzzle

Government and quality is a tricky topic. “Everyone” knows that government can use more quality. “Everyone” knows that our politicians can do a much better job. And yet “everyone” doubts that it’s possible to use quality tools in politics in … Continue reading

Posted in Current Events, Government, Management, Quality, Standards, Uncategorized, iso 9000 | Tagged , , | 1 Comment

25 Years of ISO 9000

March 15 marked the 25th anniversary of the ISO 9000 series standards.  (If you’ve been around for a while, you know that British standard BS 5179 preceded the ISO standard and the U.S. Mil-Q-9858 predated the British standard.)  So the notion … Continue reading

Posted in Juran, Standards, iso 9000 | Tagged , , , , , , , | 6 Comments

The Ps and Qs of the new General Motors

Hello, readers and ASQ Influential Voices. This is Laurel Nelson-Rowe, ASQ Managing Director. This month, I’m guest blogging on View From the Q. (Paul Borawski will be back in October with a preview of World Quality Month.) A few weeks … Continue reading

Posted in Current Events, Customer Service, Global, Quality, Standards, Uncategorized, Videos | Tagged , , | 4 Comments

Quality in Education Roundup

What a great round of passionate feedback by the Influential Voices to the April topic on quality in education! I think we can all agree that improving education is a global priority—and that we’ve got a ways to go. There … Continue reading

Posted in Baldrige, Current Events, Education, Global, Quality, Standards | 2 Comments

Social Responsibility Roundup

I was heartened to see the Influential Voices draw on diverse personal and professional experiences for the February topic–how can the quality community measure return on investment in social responsibility to assess business value?    These are some of the common … Continue reading

Posted in Social Responsibility, Standards | Comments Off