Ford Using First Over-the-Air Software Updates to its 2016 Cars

Channel NewsAsia

May 23, 2017

Ford Motor Co. said on Friday it would delve into the growing arena of “over-the-air” software updates, adding Android Auto and Apple CarPlay to its Sync 3-equipped 2016 vehicles for the first time via a wireless software update. The latest upgrade to Sync 3, Ford’s interactive touch-screen system, will be accomplished through an over-the-air (OTA) update using Wi-Fi, not unlike how new software gets uploaded to smartphones by manufacturers.

After Tesla Inc.’s early lead in 2015 introducing OTAs, traditional automakers are slowly beginning to embrace the new technology, within limits. Concerns about security and resistance from dealers worried about losing service revenue have hampered its adoption. Thus far, established automakers have not used OTAs for safety systems, only for non-critical systems like infotainment. Customers can also get the update via the traditional means of visiting their dealer or using a USB drive, Ford said. Android Auto and Apple CarPlay are operating systems from Alphabet’s Google and Apple Inc. that allow drivers to connect their smartphones to their vehicles’ dashboard. Ford’s first use of OTAs comes about two months after it said it would hire 400 engineers to work on connectivity, mostly from Blackberry Ltd.’s shuttered phone handset business. Blackberry QNX powers Ford’s Sync 3 system. Besides being more convenient for customers, OTAs can bring automakers cost savings as a substantial percentage of warranty repair issues and recalls can be corrected through OTAs.

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