Seen&Heard

2001

Readers’ reactions, suggestions and opinions on the quality topics covered in recent issues of QP.

QP Mailbag: December 2001
Lots of feedback on "Why Quality Gets an 'F'" and Ford...reader agrees on need for an environmental quality award.
QP Mailbag: November 2001
Missing Hans Bajaria...debating baseball statistics...other reader comments.
QP Mailbag: October 2001
Praise for past issue...data error caught...readers discuss other articles and NIST's centennial.
QP Mailbag: September 2001
Readers discuss gurus' views on quality's definition and ISO 9001:2000.
QP Mailbag: August 2001
Where did those numbers come from?...other reader comments and questions.
QP Mailbag: July 2001
Readers discuss risk priority numbers, consultant sales skills, customer satisfaction and more.
QP Mailbag: June 2001
Readers ask, "Where were QP's quality tools?"
QP Mailbag: May 2001
Readers discuss root causes, auditing, Mr. Pareto Head, more.
QP Mailbag: April 2001
Readers discuss managing in uncertainty and the election.
QP Mailbag: March 2001
More reader insights on the SUV rollovers and the election.
QP Mailbag: February 2001
Readers discuss Pareto analysis, salary survey and the SUV rollover situation.
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