Seen&Heard

2004

Readers’ reactions, suggestions and opinions on the quality topics covered in recent issues of QP.

QP Mailbag: December 2004
Readers have lots to say about the changing role of quality professionals and certification exam preparation.
QP Mailbag: November 2004
Readers discuss mentoring and quality in healthcare
QP Mailbag: October 2004
Readers discuss August issue and root cause analysis.
QP Mailbag: September 2004
Readers discuss inspection, certification and auditing.
QP Mailbag: August 2004
“Learn To Talk Money” is a hot topic for readers.
QP Mailbag: July 2004
What CEO's think about quality and how to use thier language
QP Mailbag: June 2004
Baldrige director says align activities and results...Other readers discuss change management, work cells and quality manuals.
QP Mailbag: May 2004
Praise and criticism for quality manual article...Readers weigh in on other topics.
QP Mailbag: April 2004
Readers weigh in on sustainability, statistics, Six Sigma and more.
QP Mailbag: March 2004
Six Sigma is this month's hot topic for letter writers.
QP Mailbag: February 2004
Readers discuss weights, measurements and several other topics.
QP Mailbag: January 2004
High praise for authors of November articles.
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