Government and Military

The Building Blocks of TIME

by Harrington, H. James

The total innovation management for excellence (TIME) method provides a complete organizational structure that stimulates innovation and creativity. It is designed to help an organization develop an innovative culture....

Finding the Perfect Fit

by Veyera, Jeff

Adapted from his book Culture Is Everything, the author explains how an organization can adopt the quality culture it needs to succeed by identifying gaps between the culture it wants and the culture it has....

Open Access

Career Coach: The Rules Have Changed

by Whitacre, Teresa

Looking for employment today presents a different set of challenges than what seasoned professionals may be used to. Whether you’re looking for a new opportunity at a new organization or within your current organization, the hiring process has changed....

Open Access

Career Coach: Take a Deeper Look

by Wrestler, Denise

Imagine you have an interview at a new, unfamiliar organization for the first time. You park your car and head toward the front door, taking note of the freshly manicured landscaping and the beautiful glass facade and architecture....

Buying Into Quality

by Fierro, Ricardo;

Quality tools can accurately assess an organization’s purchasing performance, find and benchmark key performance indicators, and reveal opportunities for improvement....

Open Access

A Quick Study

by Kistner, Kristy;

By using project management techniques, those taking certification exams can create more effective and comprehensive study plans....

Open Access

Standards Outlook: Prove It

by Guzik, John J.

How to demonstrate risk-based thinking for auditors....

Leveling Up

by Duffy, Grace L.

The capability maturity model describes five performance excellence echelons. Each level includes cultural expectations and supporting quality tools organizations should be using....

Open Access

Know Your XYZs

by Ferri-Reed, Jan

Understanding the needs and expectations of the three generations of people that populate most of today’s workforce is key to building effective teams and avoiding friction....

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