Evaluate—Then Cultivate

by Jing, Ningning

An enterprise’s culture of quality is an important subset of its overall culture. It’s also the sum of the organization’s concepts, values, habits, behavior patterns, basic principles and systems, and the physical expression of quality....

Open Access

The Time Is Now

by Rao, Narahari

Human kind has been through several time periods, including the Stone Age, Bronze Age, Iron Age and Jet Age....

Entire Digital Issue: November 2014

by Hankel, Amanda

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Entire Digital Issue: November 2013

by Hankel, Amanda

You are being directed to the November Digital Issue of QP. If your browser does not take you there click here....

Show of Hands

by Liu, Shu

“How many think this process is capable of meeting the specification?” Students sitting in a basic quality class in Asia were asked this question while they looked at a long-term normal process variation curve well within the specification range....

Open Access

Measuring Up

by Hankel, Amanda

What is, and what does it mean to your organization and your industry? What does continuous improvement mean for your country, region and community, now and in the future? These are questions that, until recently, hadn’t been answered on a global level....

Entire Digital Issue: November 2012

by Krzykowski, Brett

You are being directed to the November Digital Issue of QP. If your browser does not take you there click here....

Open Access

Around the Bend

by Krzykowski, Brett

While the eight forces found in the 2011 ASQ Future of Quality Study are unique, what ties the group together is the theme of emergence—the idea that, in many cases, these forces rose quickly and seemingly out of nowhere....

Open Access

Futures Study

by QP Staff

Forces of Change From All ASQ Futures Studies Table 1 1996 1999 2002 2005 2008 Changing values Partnering Quality must deliver bottom- line results Globalization Globalization Globalization Learning systems Management systems will increasingly absorb the...

Open Access

In the Know

by Ramu, Govindarajan

More and more organizations are choosing outsourcing as a necessary means of remaining competitive in the global economy. Quality professionals must consider building a body of knowledge completely dedicated to the subject of quality in outsourcing....

Open Access

Living Inside China's Quality Revolution

by Pompeo, Jack

Quality processes in China today continue to be influenced by remnants of ancient policies and practices. When Huawei Technologies, one of China’s largest telecommunications manufacturers, recently declared its intention to become the Toyota of the...

Standards Outlook: AS&D Standards? Revisions to Improve Supplier Performance

by Cressionnie, L.L. “Buddy”

The International Aerospace Quality Group (IAQG) is revising the IAQG 9100 family of standards1 to stay aligned with changes to ISO 9001,...

No Longer Lost in Translation

by Menard, Vernon J., III; Menard, Michelle

Language barriers and communication delays can disrupt a company's plans to survive and thrive in a global economy. The pursuit of quality also depends on bridging the communication gap. Without communication there can be no bridge from quality theory...

How Russian and U.S. Standards Impact Foreign Trade

by Stoletova, Maria

Standardized requirements for product quality are inhibiting business partnerships between companies and government agencies in the United States and Russia. Russia's rapid transition from a planned economy to a free market system has no parallel in...

Volunteer Trains Black Belts in Romania

by Lochner, Robert

A retired quality management consultant relates his experiences as a volunteer trainer of Black Belts in Romania, Europe's poorest country. Under the sponsorship of NCH Advisors, a management company that administers investments made in Romania by...

Use Basic Quality Tools To Manage Your Processes

by Dias, Sonia; Saraiva, Manuel

The 2000 revision of ISO 9001 stresses the importance of process in a company's quality system. However, many firms operating under the traditional hierarchical view of structure have found it difficult to make the transition. The experience of a...

Open Access

Applying an Excellence Model to Schools

by Saraiva, Pedro M.; Da Rosa, Maria Joao Pires; D’Orey, Joao Lagoa

Students, parents and society are demanding much more of schools as education becomes more and more important for national economic competitiveness, growth and even survival....

Column: World View: Quality Management And the World's Largest Corporations

by Karaszewski, Robert

Many of today's global corporations are more powerful economically than some countries. Decisions made in offices by board members can influence the course of events worldwide, sometimes to the same extent as decisions made by politicians-but with less...

ASQ's World Partners

by Johnson, Kristen

One of ASQ's objectives is to become a global advocate for excellence and a provider of information and learning opportunities about quality. Having decided to take a more active role in collaborating with existing national quality associations, ASQ is...

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