Quality Management


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Open Access

Perspectives: Adapting to Troubled Times

by Nichols, Michael D.; Houry, Karim

Quality personnel should recognize the economic climate as an opportunity to demonstrate the impact quality can have. It’s up to them to adapt their skills, techniques, tools and leadership styles to help their companies navigate the troubled waters....


Standard Issues: Navigating Difficult Requirements

by Reid, R. Dan

The new automotive supplier quality management system standard, IATF 16949, was released late last year. The first several hundred third-party certification audits have been conducted and the IATF released information on the most-cited requirements....


Standards Outlook: Fake Out

by Gordon, Dale K.

Keep counterfeits at bay via your quality management system....


Whole New World

by Conklin, Joseph D.

Seasoned quality professionals rethink Deming’s 14 points for a new generation....



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